COMPUTER HELP FOR STUDENTS
The support that the PennVet Help Desk provides is best effort basis for computer issues - which is 30 minutes of diagnostics and fixing. If it goes beyond that, we recommend going to the Computing Resource Center > http://www.upenn.edu/computing/crc/general/location.html
If a student has a serious issue and it is not a systems problem (i.e. Zimbra email is down, a shared folder is unavailable, etc.) we recommend the Computer Fixer located at 36th and Chestnut. There are other private vendors available in Center City Philadelphia as well.
Students can check to see if Zimbra (and other ISC services) is unavailable here: