VHUP Appointments for your Pet
If your pet needs to see a Ryan Hospital clinician, please make an appointment through the Hospital Appointment Desk (898-4680 - second floor – Ryan Hospital). All appointments must be formally scheduled through the Appointment Desk. This will create a record and ensure cage space and continuity of care for your pet.
For general appointments and vaccinations, you should make your appointment through the Hospital Appointment Desk.
If you need a specialty appointment, like Orthopedics or Dermatology, please make your appointment through the Hospital Appointment Desk for the specialty clinician.
On the morning of your appointment, check in with the Business Office on the first floor of the Hospital and be sure to provide them with your cell phone number so you can be contacted. You will be issued a cage card. Take your pet to the wards on the third floor and put him/her in a cage. Once Dr. Moyer or the specialty clinician is ready to see your pet, you will be called on your cell phone. Pets are not permitted in classrooms!
Students do receive substantial discounts for the care of their pet. However, there is a limit of 5 total visits per academic year for pets. Discounts are given ONLY to the student’s personal pets. Students, faculty and staff are expected to pay all bills incurred when their pet is treated at VHUP. You are expected to make monthly payments on your accounts if not paid in full at the time of the visit. If payments are not made every 30 days, handling fees equal to 1.5% of the balance will be charged. Unpaid bills are sent to a collection service, and future service may be denied if bills for service are unpaid. Upon Graduation, all hospital charges must be paid in order to receive a diploma.
UNDER NO CIRCUMSTANCES ARE STRAY ANIMALS OR ANIMALS WITHOUT A KNOWN VACCINATION HISTORY TO BE PLACED IN THE WARDS. You are responsible to keep the animal until it is examined by a clinician. Please remember that the hospital wards are for ill and injured animals. The hospital is busier than ever, and cage space is at a minimum. Run space is strictly reserved for hospitalized animals.