Appointments & Scheduling
In an emergency, call 215.746.V911 (215.746.8911).
The Emergency Service is available 24 hours a day, 7 days a week. Appointments are not needed for the emergency service, but we ask that you call ahead to discuss the problem if possible.
To make an appointment or for more information about the specialty clinics of the Matthew J. Ryan Veterinary Hospital, call 215.746.VETS (215.746.8387) between 8:30 a.m. and 4:30 p.m., Monday through Friday. The hospital departments see patients by appointment Monday through Friday mornings.
Specialty services offered at the hospital include:
Behavior (call 215.898.3347 directly for Behavior service appointments)
Cardiology
Dentistry
Dermatology
Genetics / Pediatrics
Medicine (endocrinology, gastroenterology, nephrology, and other internal problems)
Neurology
PennHip Evaluation
Oncology
Ophthalmology
Orthopedic Referral Coordinator (The Orthopedic Service requires that your veterinarian telephone the coordinator in that department to speak with them before an appointment can be scheduled. The Orthopedics Referral Coordinator can be reached at 215.898.2159. The Orthopedic Referral Coordinator can only accept calls from veterinarians.)
Soft Tissue Surgery
Special Species (Avian & Exotics)
Although we prefer that clients have an existing relationship with a local veterinarian, it is not absolutely necessary except in the case of orthopedic problems; please see the note above for orthopedics.
The Matthew J. Ryan Veterinary Hospital is located on the University of Pennsylvania campus in West Philadelphia at 39th and Spruce Streets.
Parking is available adjacent to the hospital for a small fee.
FINANCIAL POLICIES
Payments for outpatient services are due at the time of service. If your pet is admitted to the hospital, you will be given an estimate of the cost for that admission. You will be required to leave a deposit of 50% of the estimate at the time of admission. We require payment in full at discharge. During your pet’s stay you may be informed of an increase in the estimate and may be asked to leave an additional deposit. We accept cash, checks, Visa, Master Card, Discover, American Express and CareCredit. Personal ID is required for all checks and credit card payments. CareCredit can be applied for either at the veterinary office or online at www.carecredit.com.