Information Technology Group

The IT Group provides a wide range of technology services and support for the students, staff, and faculty of Penn Vet. The IT Group works together on the primary goal often articulated by the School's IT Executive Committee: "To enhance support for use of technology in the research, clinical practice, and teaching missions of the school." As such, the IT Group leads clinical systems support and electronic medical record (EMR) development efforts, provides instructional technology services to faculty and students, and provides support to researchers and clinicians through technical support.

With IT Executive Committee recommendation and Dean Hendricks approvals we obtained significant funding to put in place digital radiology and PACS at Ryan Hospital and a RIS implementation across both hospitals. This funding for technology is in addition to significant budget increases for instructional technology including AV & IT infrastructure in the Hill Pavilion and at the New Bolton Center. The IT Executive Committee has ambitious plans for IT at Penn Vet, which will include multi-million, multi-year investments toward development of a school-wide EMR, increased support of academic and research programs, and enthusiastic commitment for instructional technology.

As for student IT services, all Penn Vet students are provided with an email account and class mailing list services, personal network storage, antivirus software, Web portal access to academic and administrative services, access to digital curriculum, Help Desk support, network connectivity throughout our campuses, and access to computing lab facilities.

Students might find a visit to our Penn Portal helpful in providing more information on IT services & support. Staff and faculty can visit our Intranet pages to access technical tips, desktop support, a gateway to information systems, IT standards and guidelines, and policy information. For help getting started with technology at Penn Vet and/or to obtain more information about IT, feel free to call the IT Group's Help Desk in Philadelphia at (215) 573-4236, email us at phl-help@vet.upenn.edu, or stop by our offices at Rosenthal 128. For our Help Desk at the New Bolton Center, please call (610) 444-5800 Ext. HELP (4357) or email us at nbc-help@vet.upenn.edu. The Sr IT Director & CIO at Penn Vet is Ken McCardle with offices at Widener Hospital (New Bolton Center) and in the Rosenthal Building (Philadelphia).