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Meet Our Patient Care Technicians

 A PCT, or Patient Care Technician, is equivalent to a nursing assistant. As the name implies, this group of outstanding individuals aid in the care of the hospital patients. Our PCTs are responsible for feeding and grooming the patients as well as helping students, nurses, and clinicians with procedures and treatments throughout the day.

PCTs are all highly skilled large animal handlers, and are prepared to handle anything from a racehorse off the track, a breeding stallion, a foal, a pocket pig, a beef cow with calf, or anything else that walks through the door.

PCTs are responsible for admitting patients to the hospital, including assisting with emergency admissions. During the admissions process, the PCT catalogs equipment brought with the patient, and confirms feeding orders with the owner or clinician. On the flipside, the PCT also discharges patients from the hospital, ensuring that all equipment is returned with the patient, medications are provided if prescribed by the veterinarian, and also makes sure that the owner is comfortable with the discharge instructions.

New Bolton Center nursing staff

What's a CVT?

A Certified Veterinary Technician (CVT):

  • Has graduated from an AVMA-accredited veterinary technology program
  • Passed the veterinary technician national examination
  • Maintains certification by completing continuing education as determined by the state Board of Veterinary Medicine

Learn more...

Meet Our Patient Care Technicians

New Bolton Center Patient Care Technicians
Joy Crothers Joy has over 7 years experience at New Bolton. Joy was a dairy farmer before coming to work at New Bolton, and still helps at her friends’ dairy farms when needed. Joy is active in the 4-H, and helps teach bovine labs for vet tech students. New Bolton is a family affair for Joy, whose husband works at Marshak Dairy on campus.
Andrew Debenham Andrew has over 7 years of experience at New Bolton. Andrew is a native of the UK, but has lived in the US for some time now. Andrew just returned to the main hospital from Hoffman Center, where he worked as a stallion handler. Andrew was the 2013 recipient of the Nursing Award presented by the outgoing veterinary class. Andrew also works part-time as an exercise rider for a local stable.
Maven FlaglerMaven has been at New Bolton for 7 years. Maven grew up on a 30-horse hunter show farm in Malvern PA, and has worked with horses her whole life. Maven is currently pursuing another passion of hers and has returned to school for dental hygiene (EFDA).
Barbie Jenkins Barbie has over 8 years of experience at New Bolton, but has been a horsewoman in Chester County for years. Born and raised in Kennett, Barbie has stayed close to her roots, as well as her passion for horses. In Barbie’s spare time she competes in small schooling shows.
Wendy Keeler Wendy has been at New Bolton for 8 years. Before coming to New Bolton, Wendy earned a BS in animal science and agricultural education from the University of Delaware. Wendy has extensive experience working with Standardbreds; foaling mares, caring for broodmares and foals, and prepping yearlings for sales at the barn where she works part time. Wendy also oversees our volunteer program, which officially started in 2009.
Jane Osborne Jane has over 10 years of experience at New Bolton, and has spent all 10 years working overnight. Jane has been around horses since she was 10, and used to show hunter jumpers. In Jane’s spare time she enjoys pleasure driving.
Amber Slonaker Amber has been at New Bolton for over 7 years, and started out working solely in the ICU/NICU where she became very experienced working with mares and foals. Outside of work Amber has experience breeding and showing Gypsy Vanners.
Becky SmokerBecky helps fill in as a PCT, mostly in the evenings. Becky worked with us on a more regular basis a few years ago before her family grew.
Beth Waters
Beth came to New Bolton 9 years ago, all the way from Michigan! Beth manages our ICU/NICU building and has extensive experience working with mares and foals. Beth enjoys riding her Appaloosa in her spare time, as well as spending time with her husband and one-year-old daughter.