Contact
New Bolton Center Kennett Square, PA
Emergencies & Appointments:
610-444-5800
Directions
Ryan Hospital Philadelphia, PA
Emergencies:
215-746-8911
Appointments:
215-746-8387
Directions
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Emergencies at Ryan Hospital


Care When You Need It

The primary goal of the Emergency Service is to rapidly assess patients to determine the severity of a problem and initiate appropriate stabilization, treatment and diagnostic testing.

The Emergency team provides service to the surrounding community while also teaching veterinary students, interns, residents and nursing students.

Call Us

If you are having an emergency or if you think it's an emergency and you're not sure, call us!

Our emergency room is always open. If you are unsure whether you pet's problem is emergent, please call in and one of our trained staff will assist you.

24/7/365: We're Always Open

The Emergency Service operates 24 hours a day, 365 days a year for dog and cat owners whose pets become ill or require urgent care, and for veterinarian-referred cases for dogs and cats with serious or life-threatening problems that require immediate attention.

Our staff comprises board-certified specialists and ES staff veterinarians in emergency and critical care, along with residents, interns, nurses, nurse assistants and receptionists. Meet the ES team...

What to Expect

  • Triage receptionists handle all incoming phone calls and help clients determine whether their pet has a serious medical problem that requires immediate care.
  • The emergency nursing staff triage all incoming patients and determine the medical priority.
  • All patients in life-threatening situations are immediately brought to the treatment area, where the emergency clinician performs a physical examination and provides emergency stabilization.
  • Patients are seen on a medical priority basis. Waiting times for clients can range from one to four hours depending on the caseload at the time of presentation.
  • Patients seen by the Emergency Service can be transferred within the hospital to the appropriate department between 7–8 a.m. the following day, transferred to their local veterinarian by 12 noon the following day or discharged to go home from the Emergency Service.