Contact
New Bolton Center Kennett Square, PA
Emergencies & Appointments:
610-444-5800
Directions
Ryan Hospital Philadelphia, PA
Emergencies:
215-746-8911
Appointments:
215-746-8387
Directions

Ryan Hospital Client Comment Form

We understand that there may be times when you are not completely satisfied with the service you have received. If you have a concern, please tell the Client Communication Liaison or Hospital Management Team as soon as possible. Formal complaints should be made within 3 months of the incident by either:

  • Filling out and submitting this online form
  • Filling out a printed version of this form (PDF) and mailing it to Client Communication Liaison, University of Pennsylvania School of Veterinary Medicine, Department of Clinical Sciences & Advanced Medicine, 3900 Delancey Street, Philadelphia, PA 19104 
  • Emailing pennvet.clientliaison@vet.upenn.edu
  • Speaking with the Clinical Service Chief that was on duty during the incident

Please note: If you are voicing a concern on behalf of someone else, we must know that you have his/her permission to do so. A letter signed by the concerned party is required.

Personal Details

Area code, phone number: XXX-XXX-XXXX

Patient Details

(You will find this number on your discharge summary)

Incident/Suggestion Details

Month, Day, Year
Please include AM or PM
Please list the names of the staff members involved in this incident.
Please provide a summary of your concerns or suggestions.
By checking this box, I agree that all statements and information I've provided are accurate and true to the best of my knowledge.
(Month, Day, Year)