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New Penn Vet Radio Campaign Featuring Client Testimonials Showcases Emergency Service Excellence

By Ashley Berke Published: Mar 24, 2014

[March 24, 2014; Philadelphia, PA] – Pet emergencies can be nerve-wracking experiences. The board-certified experts in the Emergency Service at Penn Vet’s Ryan Hospital provide the highest level of care to give pets the best chance for survival and recovery. To highlight the hospital’s excellence in emergency care, Penn Vet selected five real-life emergency cases to feature in a new radio campaign, beginning March 24 and running through mid-May. The client stories will also be featured on Penn Vet’s website at

The Cases

Penn Vet, HoldenWhen Holden, a four-year-old Australian Shepherd mix, ate nearly an entire bottle of Ibuprofen, his owners rushed him to Penn Vet’s Emergency Service. Holden was unconscious upon arrival. Penn Vet’s emergency and critical care vets intubated him and performed gastric lavage (stomach pumping). But nothing came out when they tried to rid his stomach of its contents. So Holden began hemoperfusion treatment, during which blood leaves the body through a catheter to be purified. Ryan Hospital is the only veterinary hospital in the area with the equipment and expertise necessary to perform this complex dialysis procedure, which ultimately saved Holden’s life.   

When a cat named Poppy suffered severe head trauma, her owner rushed her to Penn Vet’s Emergency Service. A CT scan showed that Poppy had skull fractures that would require surgery and dental reconstruction. Ryan Hospital’s emergency and critical care veterinarians work closely with specialists in other disciplines when treating patients. Thanks to collaboration with Penn Vet’s surgical and dentistry teams, Poppy was quickly on the road to recovery. 

When Summer, a three-year-old Chihuahua mix, was suddenly paralyzed, her owners feared the worst. They brought her to Penn Vet’s Emergency Service right away in hopes of finding a remedy. Advanced diagnostics revealed the problem. An MRI showed that Summer had a herniated disk that would require surgery. Through Penn Vet’s team-based approach, the Emergency Service staff collaborated with surgeons to give Summer a successful outcome. Only one day after surgery, Summer was able to walk again.

Penn Vet also works closely with community organizations and law enforcement groups to provide care for animals. Red Paw Emergency Relief and the Philadelphia Police Department both participated in the new campaign.

Penn Vet, Spotty CatRed Paw Emergency Relief trusts Penn Vet’s Emergency Service to care for many of the displaced, injured animals they rescue from disaster situations. After escaping a house fire, Spotty Cat was treated at Penn Vet for smoke inhalation, burns, and other injuries. Thanks to the life-saving care that Spotty Cat received, he was able to reunite with his family.

The Philadelphia Police Department trusts Penn Vet’s Emergency Service with the care of their hard-working K9 cadets. Officer Sean Elkins brought his canine partner Pedro to Penn Vet when he was injured in pursuit of a suspect. Thanks to his successful treatment, Pedro was able to return to his important work apprehending criminals.

About Penn Vet’s Emergency Service

Open 24-7, Penn Vet’s Ryan Hospital is the region’s only veterinary trauma center and certified level 1 facility. These prestigious designations – from the American College of Veterinary Emergency and Critical Care and the Veterinary Emergency and Critical Care Society, respectively – reflect Penn Vet’s ability to provide comprehensive, around-the-clock care to animals suffering traumatic injuries. From emergency stabilization through definitive medical and surgical care and rehabilitation, patients receive the most advanced treatments available from board-certified experts.

At Ryan Hospital, a team-based approach allows emergency and critical care veterinarians to work closely with board-certified specialists in every discipline to ensure patients receive the specialized, individually tailored medical care they need. In addition, Penn Vet faculty and staff are pioneers in research on trauma, shock, and other emergency conditions.

When faced with an emergency, pet owners can reach Penn Vet’s Emergency Service at 215-746-8911.

About Penn Vet

Penn Vet is a global leader in veterinary medicine education, research, and clinical care. Founded in 1884, Penn Vet is the only veterinary school developed in association with a medical school. The school is a proud member of the One Health Initiative, linking human, animal, and environmental health.

Penn Vet serves a diverse population of animals at its two campuses, which include extensive diagnostic and research laboratories. Ryan Hospital in Philadelphia provides care for dogs, cats, and other domestic/companion animals, seeing nearly 33,000 patients a year. New Bolton Center, Penn Vet’s large-animal hospital on nearly 700 acres in rural Kennett Square, PA, cares for horses and livestock/farm animals, treating 33,000 patients each year – 4,100 in the hospital and 29,000 at farms through the Field Service. In addition, New Bolton Center’s campus includes a swine center, working dairy, and poultry unit that provide valuable research for the agriculture industry.

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