New Bolton Center Kennett Square, PA
Emergencies & Appointments:
Ryan Hospital Philadelphia, PA

Endocrine Telemedicine Consultation Service

Penn Vet now offers a unique Endocrine Telemedicine Consultation Service. This is an easy and efficient way to gain immediate access to advanced and highly specialized medicine for the benefit of your pet. Dr. Rebecka Hess, with decades of experience in diagnosing, treating, teaching, and researching endocrine disorders, is now available to consult any veterinarian worldwide about pets with endocrine diseases.

You may ask your veterinarian to pursue a telemedicine consultation for any of the following endocrine conditions:


Email us at

Endocrine Conditions Appropriate for Telemedicine Consultation

  • Diabetes mellitus
  • Cushing's disease (hyperadrenocorticism)
  • Addison's disease (hypoadrenocorticism)
  • Hyperthyroidism
  • Hypothyroidism
  • Insulinoma
  • Pheochromocytoma
  • Other endocrinopathies

How to Use Our Service

  • If you are a pet owner and you would like to use the Telemedicine Service, please contact your veterinarian and ask her/him to email your pet's medical record to
  • Upon thorough review of the record, our team will contact your veterinarian to schedule a Zoom meeting. 
  • At the beginning of the Zoom meeting, we will charge our consultation fee ($284.00) to your veterinarian and your veterinarian will then pass this charge on to you. 
  • During the Zoom consultation we will go over your pet's medical record in detail, answer any questions, and discuss various diagnostic and therapeutic options.
  • At the end of the consultation, we will provide a detailed written summary of our conversation to your veterinarian, who can share this report with you.
  • We will be available for free follow-ups with your veterinarian about your pet for one month following the consultation.