Throughout the region, veterinary hospitals continue to see an unprecedented level of emergency cases. While our Emergency Service is open and operating 24/7, to maintain excellence in patient safety, we may need to change to Diverting Status at any time. When we are diverting patients, we are only able to see critical, life-threatening cases and must recommend that stable cases seek care at another clinic in our area.
We appreciate all of the kindness and patience that our clients have shown us as we work to accommodate all patients in need of our help.
- To Find our Emergency Diversion Status: Please check our website to see whether we are Diverting Patients or Able to Accept Patients
- Please call ahead (215-746-8911) to determine whether your pet needs to be seen and we will advise you on the best plan of action. During diversion, in addition to critical cases, there are times that we can see urgent care cases that do not require inpatient hospitalization.
COVID Safety Precautions
In accordance with the Philadelphia Healthcare guidelines, masks are required at all times for clients and patient care team members within Ryan Hospital. If you do not wish to wear a mask, you may remain in your vehicle, and we can accommodate you with curbside triage. If you prefer not to enter the hospital, all communications can be completed by phone.
Please be advised that if you have clinical signs associated with COVID-19 (including congestion, sore throat, new cough, fever, vomiting, diarrhea, loss of appetite) or have tested positive in the past 10 days, we require that you have a healthy person bring your pet to our hospital.
As always, please continue to adhere to the CDC guidelines for personal health and hygiene.
Continued Visitation Restrictions: Client visitation of hospitalized inpatients may be limited as Ryan Hospital must continue to prioritize staff attention for the medical care of hospitalized patients. You may discuss visitation with your patient care team, and they will facilitate a visit if feasible.